Frequently Asked Questions (FAQs)
1. What makes Till I Die Apparel unique?
Till I Die Apparel stands out with bold, retro-inspired designs tailored for adventure seekers. Our clothing is crafted to endure the elements, whether you're hitting the slopes, surfing the waves, or skating the streets. Plus, we honor a relentless passion for outdoor lifestyles with our motto, "Do what you love. Do it forever."
2. How do I know what size to order?
We offer detailed size charts for all our products to help you choose the perfect fit. If you're between sizes, we recommend sizing up for a more relaxed fit or down for a more fitted look. Still unsure? Reach out to us at sales@tillidie.com for personalized assistance.
3. Can I customize my Till I Die gear?
Yes! We offer customization options for our wholesale retail partners, allowing you to adjust colors, add your logo, or personalize the design to suit your style. Contact sales@tillidie.com for more information on how to customize your order.
4. What is your return/exchange policy?
If you're not 100% satisfied with your purchase, let us know within 14 days of your purchase for a full refund or exchange. Keep in mind that returned items must be unworn and in their original condition. For detailed instructions, contact us at sales@tillidie.com.
5. How long does shipping take?
Standard shipping via USPS typically takes 3-5 business days. You'll receive a tracking number once your order is shipped so you can follow its progress.
6. Do you ship internationally?
At the moment, we only ship within the USA, but we're working on expanding our shipping options! Stay tuned for updates, or sign up for our newsletter to be the first to know when international shipping becomes available.
7. How do I care for my Till I Die clothing?
To ensure longevity, we recommend washing your gear in cold water and either air drying or tumble drying on low heat. Following these care instructions will help keep your gear looking fresh, no matter how many adventures you take it on!
8. How can I become a Till I Die ambassador?
We’re always on the lookout for diehard adventurers who live by our ethos! If you're interested in becoming a brand ambassador, fill out our application with a brief intro and your social media profiles.
9. Do you offer gift cards?
Yes! Our Till I Die Gift Cards are available in various denominations and make the perfect gift for adventure lovers. Gift cards are digital and can be applied toward any purchase on our website.
10. What materials do you use for your products?
We take pride in sourcing high-quality, durable materials that can withstand the elements. From moisture-wicking fabrics in our performance layers to soft cotton blends in our hoodies and tees, we prioritize comfort, durability, and style.
