Shipping, Returns & Exchanges

First of all, thank you for supporting Till I Die. It means a lot to have people like you living the brand, repping the lifestyle, and doing what they love.

We put 100% of our passion into every product. If you are not satisfied with your order, let us know—we’ll do everything we can to make it right.

Shipping

Orders are typically processed within 3 business days. Shipping rates and estimated delivery times are displayed at checkout.

Orders of $100 or more qualify for free standard shipping. Once your order ships, you will receive an email containing tracking information.

Please review your shipping address before submitting your order. If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered fulfillment.

Returns

Eligible merchandise may be returned for a refund within 14 days of the delivery date.

Returned merchandise must be unworn, unused, unwashed, and in resalable condition. Don’t be a Jerry and try to return gear you have already taken for a spin. Items showing visible signs of wear or use will not qualify for a refund.

Customers are responsible for return shipping costs when a return is based on size, color, fit, preference, or another reason unrelated to an error by Till I Die.

Exchanges

Need a different size or color? Eligible merchandise may be exchanged within 14 days of the purchase date, subject to product availability.

Items must be unworn, unused, unwashed, and in resalable condition. Customers are responsible for shipping costs associated with exchanges that are not caused by an error on the part of Till I Die.

Incorrect or Defective Orders

If we sent the wrong product, size, or color—or your merchandise arrived damaged or defective—contact us and we will make it right. Till I Die will cover the applicable shipping costs when the issue resulted from our error.

Please include your order number and photos of the item when applicable so we can resolve the issue as quickly as possible.

Start a Return or Exchange

Email sales@tillidie.com with the subject line RETURN OR EXCHANGE — ORDER #[YOUR ORDER NUMBER].

Include your name, order number, the item you would like to return or exchange, and the reason for your request. We will reply with the next steps.