shipping policy
Standard Shipping on all purchases (3-5 Business Days) via USPS.
making a purchase
While browsing our web store you are able to add products to your cart. After you have finished your selection you will be able to checkout and asked for a few details necessary to complete the order process.
When confirmation of order is received, this is to indicate that both us (Till I Die) and our supplier has received your order. It does not indicate that a contract exists between us. We have included this term to protect us in the case that a mistake has been made in pricing or are no longer able to supply a particular product. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
returns & exchanges
First of all, from all of us at Till I Die we want to say thank you for the support. It means a lot that people like you continue to live the brand and rep the lifestyle.
We put 100% of our passion into 100% of our products so if you’re not 100% satisfied let us know and we’ll fix it or die trying.
If you’re not happy with your purchase, for whatever reason, let us know what we’ll offer you a full refund and / or exchange for your product within 2 weeks of your purchase date. Now, don’t be a Jerry and try to return gear you’ve already taken for a spin. If your returned merchandise has been visibly used and / or worn then no refund will be given per the Till I Die code of ethics.
If there is an error with your order as a result of our inability to get you exactly what you wanted (wrong product / size / color / etc) we will take care of everything.
Please note that you are responsible for shipping and handling for any returns and / or exchanges you would like to make that are not a result of error on the part of Till I Die, LLC. We already hook you up with free shipping in the first place but it’s on you to make sure the product gets back to us in marketable condition in order to mitigate your issues.
All inquiries should be sent to orders@tillidie.co with the subject heading RETURNS & EXCHANGES or you can use the form here.
security
Credit Card Transactions are taken using the Simplify Commerce or Paypal Business platform. Transactions are performed by the site in real-time.
When the order is placed at our website, credit card numbers are encrypted using 128 bit SSL encryption.
They are never held in plain text.
We are committed to maintaining the highest levels of security and protection against fraud. We continue to stay up to date with all technological advances in security. If you have ANY questions about our security practices please contact neal@tillidie.co and we will be more than happy to answer your questions.
Till I Die's clothing liability
The www.tillidie.co website is provided by Till I Die, LLC without any warranties or guarantees. You must bear the risks associated with the use of the internet. The www.tillidie.cowebsite provides content from other Internet sites or resources and while Till I Die, LLC tries to ensure that material included on the www.tillidie.co website is correct, reputable and of high quality, it cannot accept responsibility if this is not the case. Till I Die, LLC will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the www.tillidie.co website. If Till I Die, LLC is informed of any inaccuracies in the material on the website we will attempt to correct the inaccuracies as soon as we reasonably can.
Till I Die, LLC cannot warrant that the www.tillidie.co website and any associated services will be uninterrupted or error free, that any defects will be corrected, or that www.tillidie.cowebsite or the server that makes it available are free of viruses or other harmful components. Till I Die, LLC does not warrant the materials in the www.tillidie.co website in terms of the correctness, accuracy, functionality or otherwise.
In particular, we disclaim all liabilities in connection with the following:
– incompatibility of the www.tillidie.co website with any of your equipment, software or telecommunications links
– technical problems including errors or interruptions of the www.tillidie.co website
– unsuitability, unreliability or inaccuracy of the www.tillidie.co website
– inadequacy of the www.tillidie.co website to meet your requirements
To the full extent allowed by applicable law, you agree that we will not be liable to you/or any third party for any consequential or incidental damages (including but not limited to loss of revenue, loss of profits, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data) or any other indirect, special or punitive damages whatsoever that arise out of or are related to the www.tillidie.co website.
Nothing in this paragraph applies to Till I Die, LLC liability in respect of products sold through the Online Store.
Nothing in these Terms and Conditions shall exclude Till I Die, LLC liability for personal injury or death caused by its negligence.
privacy policy
TILL I DIE WEBSITE PRIVACY POLICY TILL I DIE (“the Company,” “Us” or “We”) respects your privacy and is committed to protecting it. This online privacy statement (the “Privacy Policy” or “Policy”) explains what information We collect when you, the user (“You”), submit information to our website (the “Website”). Please read the information below to learn the following regarding your use of this Website and what we collect. Commitment to Protecting your Information Your privacy is always guaranteed when you browse and shop with Us. We will never release any of your personal information to third parties for sales or marketing purposes. We will also strive to make it so that you will not receive unwanted emails. What You Will be Receive The only emails you will receive from Us are ones that will promote our upcoming products and other Company announcements. When you fill out information online as requested by Us, you will receive information on new styles and upcoming promotions, but you may request to stop receiving this information at any time. To stop receiving information, simply send an email request to info@tillidie.com or hit the safe unsubscribe link at the bottom of an unwanted emails from us.